What will you learn:

Day 1:

Introduction - Outlook as e-mail

Adding and connecting accounts

Reading & Organising e-mail the new way

Working with contacts - phone, tablet and notebook

Working with calendar, what is calendar sharing

Creating Task and Notes

Linking it up with OneNote

Exercise 1

Conclusion

What will you learn:

Day 1:

Getting Started

Creating Tables (customers records)

Setting field Properties

Organising and query records

Creating and designing a form

Creating reports

Working with macros

Exercise 1

Conclusion

What will you learn:

Day 1:

The high value e-mail for business prospecting

3 x 5 rule

Do the homework - talking points and knowledge

Using technology

Establish credibility, spark curiousity + gracious call for next steps

E-mail subject lines

The power of video

Conclusion

Exercise